Frequently Asked Questions
Everything you need to know about your Arabella & Rose shopping experience.
When will my order be shipped?
We aim to process and dispatch all orders within 1-2 business days. During peak sale periods or new collection launches, please allow up to 4 business days for your order to be shipped.
What is your return policy?
We offer returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that final sale items are not eligible for return.
How do I choose the right size for my child?
Each product page features a detailed size guide with measurements. As children's sizes can vary, we recommend measuring your child and comparing it to our chart. If you are between sizes, we generally suggest sizing up.
Do you ship internationally?
Yes, Arabella & Rose ships worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at the checkout stage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna for your convenience.
How should I care for my Arabella & Rose garments?
To keep your pieces looking beautiful, we recommend a cold, gentle hand wash and line drying in the shade. Please avoid tumble drying or harsh chemicals, especially on our delicate lace and tulle fabrics.